Personal data policy
The company operates in accordance with the provisions of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of of these data, amended and supplemented, and of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector. The company has the obligation to process your personal data safely and only for the specified purposes.
We use such data only in connection with the identification and dispatch of your orders, and to help you with your requests.
At any time you can:
• File a complaint with a supervisory authority National Supervisory Authority for Personal Data Processing (ANSPDCP)
• Request access, rectification or deletion of personal data
• Restrict or object to the processing of personal data
You may obtain additional information about the personal data that the Company stores and processes in relation to you by means of a request to the e-mail address contact@smartlocker.ro. Moreover, you can object to the processing of your personal data, request the rectification of your data or withdraw at any time your consent to such processing. If you wish to withdraw consent to the processing of personal data or would like to rectify them, please contact us. If you have any complaints about the processing of your data, you can contact the National Supervisory Authority for Personal Data Processing (ANSPDCP).
Collection and processing of personal data
The Company collects data:
• when you visit and place an order on the smartlocker.ro
• when you contact us online or by phone
• when you create a user profile on your smartlocker.ro
• when you write a review about our products
What type of information do we collect?
For the purpose of improving the online shopping experience and customer satisfaction, for targeted advertising, for the improvement of our products and services and for administrative purposes, the Company will collect and process the following personal data about you:
• E-mail address
• Name
• Address
• Telephone number
• Company
• IP address from which the purchase is made
All information will be treated as confidential information. The processing of personal data by the Company is based on the following legal basis:
• The need to draw up a contract to which the data subject is a party (for example, the purchase of a product)
• Data processing is necessary for the purposes of the Company's legitimate interests (such as improving the website smartlocker.ro or improving our services and products and detecting frauds)
• Your consent (creating a user account)
Your data may be used in case of investigations carried out by state authorities, because we were reporting fraudulent payments. We release information when we consider it necessary to prevent theft and fraud, for example in connection with credit cards.
The Company transfers your data only to the courier company, the data is intended to deliver the order, we do not transfer, sell and do not provide access to your data to other third parties, including other companies.
We store your personal data for as long as necessary for the purposes described in this Privacy Policy. The retention period depends on the type of data and the reason why we have collected and stored your data. We constantly analyze the data storage periods, taking into account our reasons for the processing of personal data and the legal basis.
Cookie policy
Our goal is to provide a user-friendly website with relevant information. That is why we use technologies to collect and process information about the use of our website. We collect this information through so-called cookies. Among other things, this means that our website remembers you when you return to our page, and we can create statistics showing how you and other users behave on our site. You can change your cookie acceptance agreement at any time. Change your consent here. You can delete cookies at any time using your browser settings.
Puteți să vă schimbați acordul de acceptare a cookie-urilor în orice moment. Modifică-ți consimțământul aici. Puteți șterge cookie-urile în orice moment, folosind setarile browserului.
